In 2017, Crane and Associates were asked to undertake a large renovation project redesigning the interior of Bentall Centre. Included in these works was the task of giving a fresh new look to the centre’s toilet facilities. The toilets are now finished and open for the public. Our approach was to aim for a contemporary look that would reflect the exciting design of the centre’s retail shops and restaurants. The use of natural materials with references to water and flora create a calming environment. ‘Pops’ of bold colour gives the spaces energy and relate to the bright imagery of the commercial centre. A changing places facility was added and parent facilities have also been improved.